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"An organization's ability to learn, and translate that learning into action rapidly, is the ultimate competitive advantage."

.....Jack Welch

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Our Services

ServicesP Squared is a management consulting firm that helps organizations create positive change through the use of simple, common sense process improvement methods.

We do this by establishing a team based culture focused at continuous process improvement. We get everyone involved from entry level to senior executives – everyone is empowered with the ability to improve their work processes.

Our methods are centered on improved customer satisfaction (both internally and externally) thus generating and maintaining competitive advantage for the organization and ultimately improving profitability.

Why Process Improvement (PI)?

When an organization initiates any business based organization change strategy, the successful core focus should be based around improving the processes that make up the business – and the people that own those processes.

Using a team-based, process improvement methodology is highly effective because:

  • Everything in business is a process that has room for improvement.
  • Every employee owns at least one process and has a vested interest in improving their process for their own benefit and the benefit of their employer.
  • Every process has a customer–supplier relationship at its core. The customer can be internal to the company or external. A company can only satisfy its external customer when the chain of internal customer–supplier relationships is strong.
  • A strong internal chain also eliminates internal barriers between departments and business units.
    Empowered employees with a common process improvement focus create powerful teams with solid ownership and commitment.
  • When employees own the improvement solution, implementation success can be guaranteed.
  • A team-based process improvement culture or way of doing business will generate competitive advantage for any business.